Job Details

Legal Staff Paralegal in San Diego, CA

Legal Aid Society of San Diego, Inc. | San Diego, CA, United States

Industry: Legal | Type: Full-Time

Posted Date: Nov 29, 2021

Practice Areas: Real Estate

Qualifications: Qualifications: B.A. degree, or A.A. degree and paralegal certificate from a recognized paralegal training program, or demonstrated equivalent experience which shows strong writing, verbal, reading analytical, and research skills. Ability to gather and complete information from clients in a telephone interview or in person interview. Ability to respond to clients in a calm, empathetic and professional manner while courteously directing the conversation to the pertinent issues. Demonstrated written and verbal communication skills. Ability to work independently as well as support team efforts, and to strategize and plan so as to timely and consistently meet grant deliverables and reporting requirements. Must have reliable transportation Strong oral and written communication skills. Strong organizational skills to handle individual caseload.
Desired Knowledge, Skills and Abilities: Fluency in written and spoken Spanish preferred Experience as an advocate, including intake, interviews and research related to legal issues or experience in a related field. Experience in client customer service including intake, interviews and research related to legal issues, or experience in the field and understanding of related systems, laws and regulations. Demonstrated commitment to serving low-income people. Ability to work successfully with people from diverse backgrounds.

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Job Description:
Fair Housing Advocate
Duties: Assist individual clients who contact: assessing the client s needs and problems, referring, advising or representing the client according to established protocols and guidelines. Staff the hotline as scheduled and respond to walk-in clients and scheduled appointments as appropriate, following established protocols. Accurately enter required information on each case into the computerized case management database and maintain the confidentiality (integrity) of all information. Investigate and effectively resolve client complaints through research; negotiate with opposing parties, and other entities as appropriate. Identify those cases appropriate for further advocacy and prepare background investigation and argument. Use skill, ability, and training to assess the true nature and scope of the client s problems and potential problems, rather than simply focusing on what the client and/or opposing party may say. Participate in scheduled staff meetings, training sessions and other functions as appropriate. Arrange and conduct community outreach activities including but not limited to presentations to community and professional groups and agencies throughout San Diego County. Provide input into the development of the community education campaign including recommendations for outreach and changes to educational materials and presentations. Upon request by Senior Attorney or management, perform additional duties consistent with abilities. Prepares memoranda, letters and standard legal documents and pleadings. May occasionally participate in an administrative hearing. Maintains substantive knowledge within own area of expertise. Compliance with all program and grant requirements. Other duties as may be assigned by the Senior or Lead Attorneys. Essential Functions: Assist individual clients who contact: assessing the client s needs and problems, referring, advising or representing the client according to established protocols and guidelines. Staff the hotline as scheduled and respond to walk-in clients and scheduled appointments as appropriate, following established protocols. Accurately enter required information on each case into the computerized case management database and maintain the confidentiality (integrity) of all information. Investigate and effectively resolve client complaints through research; negotiate with opposing parties, and other entities as appropriate. Identify those cases appropriate for further advocacy and prepare background investigation and argument. Use skill, ability, and training to assess the true nature and scope of the client s problems and potential problems, rather than simply focusing on what the client and/or opposing party may say. Participate in scheduled staff meetings, training sessions and other functions as appropriate. Arrange and conduct community outreach activities including but not limited to presentations to community and professional groups and agencies throughout County. Provide input into the development of the community education campaign including recommendations for outreach and changes to educational materials and presentations. Upon request by Senior Attorney or management, perform additional duties consistent with abilities. Prepares memoranda, letters and standard legal documents and pleadings. May occasionally participate in an administrative hearing. Maintains substantive knowledge within own area of expertise. Compliance with all program and grant requirements. Other duties as may be assigned by the Senior or Lead Attorneys.

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